Customer Care Representative

Key Responsibilites:
  • Responsible for communicating with our customers via phone, email, and in person regarding online/phone orders, issues, and experiences
  • Understand and implement exceptional customer experiences with each personal interaction
  • Live and learn the vineyard vines lifestyle and brand to become a true vineyard vines ambassador
  • Assist other departments with a multitude of projects on an as needed basis

Attributes:
  • Must be self-motivated with good organizational skills, strong attention to detail and excellent follow-through
  • Strong people skills accompanied by a positive attitude
  • Must be willing to be a team player and enjoy working in a group towards common goals
  • Must enjoy working in a fast paced environment

Qualifications:
  • A Bachelors degree with some experience in Sales, Marketing, or Communications is preferred
  • Strong people skills accompanied by a positive attitude
  • Strong written and verbal skills
  • Aptness for problem solving with the ability to multi task efficiently

Is this your dream job? If so, please email your resume to careers@vineyardvines.com with the position you're applying for in the subject line. You can also fax your resume to 203-252-2833, attention Human Resources Department.